Cancellation Policy
Right of withdrawal
Right of withdrawal
You have the right to withdraw from this contract within fourteen (14) days without giving any reason. The withdrawal period will expire after 14 days from the day on which you or a third party nominated by you, who is not the carrier, acquired physical possession of the last goods.
Withdrawal procedure
To exercise the right of withdrawal you must inform us:
EFT-Systems GmbH
Bruchtannenstraße 28
63801 Kleinostheim
E-mail: info@eft-systems.de
by means of a clear statement (e.g. a letter sent by post or an e-mail) of your decision to withdraw from this contract. You may use the attached model withdrawal form, but it is not obligatory.
To meet the withdrawal deadline it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen (14) days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us without undue delay and in any event not later than fourteen (14) days from the day on which you communicate your withdrawal from this contract. The deadline is met if you send back the goods before the period of 14 days has expired. You will bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
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Model withdrawal form
(Complete and return this form only if you wish to withdraw from the contract.)
To:
EFT-Systems GmbH
Bruchtannenstraße 28
63801 Kleinostheim
E-mail: info@eft-systems.de
I/We () hereby give notice that I/We () withdraw from my/our () contract of sale of the following goods ()/for the provision of the following service (*):
Order date ____ / received on ____
Name of consumer(s): ________________________________
Address of consumer(s): _____________________________
Signature of consumer(s) (only if this form is notified on paper): ________________________
Date: ___________________
(*) Delete as appropriate.