General Terms and Conditions — EFT-Systems GmbH
§ 1 Product selection, conclusion of contract
1. You may order products on our website by e-mail or by telephone. The contractual provisions are provided in German.

2. A detailed product description is shown on the respective product page.

3. Our website currently does not provide a shopping cart function. Incoming orders are treated as an offer by you to conclude a purchase contract.

4. Please state as precisely as possible in your order which product(s) you wish to order. Current price information will be provided by us on request by e-mail or telephone.

5. Before submitting your order you have the opportunity to check the order for correctness — in particular regarding price and quantity — and to correct it where necessary.

6. By submitting your order by e-mail you make a legally binding offer which we may accept within 3 working days by sending an order confirmation in text form (e-mail).

7. The confirmation of receipt of your order, sent immediately after receipt by e-mail, does not yet constitute acceptance of the contract.

8.The contract text and the order data will be made available to you when the contract is concluded and may be printed and saved by you. After completion of the ordering process the contract text will not be stored by us.


§ 2 Prices, shipping costs
1. The prices applicable are those stated to you at the time of placing the order or shown on the individual offer pages. Upon acceptance of the order we will confirm the price. If the price does not match the price you accepted, please contact us for clarification.
2. All prices are final prices including VAT and are ex our premises plus packaging and shipping costs. These costs will be shown separately in direct connection with acceptance of the contract.


§ 3 Customer data
We observe all data protection requirements, in particular the provisions of the General Data Protection Regulation (GDPR) and the Federal Data Protection Act. Your personal data will generally be stored only for the processing and handling of the order and will not be passed on to third parties unless you have given your express consent. You may revoke any consent given to the storage of your personal data at any time in writing or in text form.
Our privacy policy applies otherwise.


§ 4 Right of withdrawal
Consumers have a statutory right of withdrawal. A consumer is any natural person who concludes a legal transaction for purposes which are predominantly neither commercial nor self-employed professional (§ 13 BGB).
Please refer to our withdrawal instruction.

§ 5 Delivery, payment
1. If the ordered products are immediately available, we will deliver them within 3 days after receipt of payment. Usual delivery time within Germany: 3–5 days; to other EU countries, Switzerland and other countries: 7–10 days. Should this delivery time have to be exceeded in an exceptional individual case, we will notify you of the expected delivery time by e-mail.
2. We will issue you an invoice for the ordered goods, which will be sent to you with the goods. Prepayments will be taken into account in invoicing. In the event of delivery on account, the invoice is due for payment at the latest within 10 days after receipt of the invoice.
3.The purchase price is due upon dispatch of the order. Payment is made either in advance (prepayment) or via PayPal.
4. In the event of default in payment, the statutory provisions shall apply.


§ 6 Warranty, liability
1. The statutory commercial warranty of the company is governed by the statutory provisions of §§ 434 et seq. BGB. The regular commercial warranty period is two years from delivery of the goods.
2. We are liable for damages on any legal ground in accordance with these provisions:
3. Liability for damages caused intentionally or by gross negligence of the company or one of its vicarious agents or legal representatives is unlimited as to amount.
4. For damages resulting from injury to life, body or health, our liability is also unlimited where resulting from slight negligence of the company or a legal representative or vicarious agent.
5. Liability is also unlimited for damages that are due to a serious organizational fault of our company, for damages caused by the absence of a guaranteed quality, or which are subject to statutory product liability.
6. In the event of breach of cardinal obligations, where none of the cases in paragraphs 3 to 5 apply, we shall be liable—limited to the amount—to the typically foreseeable contractual damage. Cardinal obligations are obligations the fulfillment of which makes the proper execution of the contract possible in the first place and on whose adherence the contractual partner may regularly rely.
5. Any further liability of the company for damages is excluded; in particular liability without fault is excluded.
6. If a damage is attributable both to a fault of our company and to a fault of the customer, the customer's own contributory negligence shall be taken into account.
§ 7 Force majeure
1. If we are unable to perform the owed service due to force majeure (e.g. pandemics, war, natural disasters), we are released from our performance obligations for the duration of the impediment.
2. If the execution of the order or delivery of the goods is impossible for more than one month due to force majeure, you shall be entitled to withdraw from the contract.

§ 8 Retention of title
The goods remain our property until full and final payment.